I am currently working as a supervisor (Team lead) at a Healthcare Data/IT KPO (Knowledge Process Outsourcing) company similar to BPOs. I will be turning 5 years soon!
I am actually a B.S Nursing graduate. Yes, I was able to be a nurse at a hospital and clinic but I guess, it is not really what I wanted. In the first placed, I took up nursing because back then it was so in demand and I really love Science, Biology and other stuff about the human body! haha.
Anyway, aside from being a Nurse, I also had my few years as an Online English Tutor to Koreans. Its was fun while it lasted but I didn’t really find any career growth in that line of work so I decided to resign. When I first started here in my current job, I was surprised as this was a formal setting kind of Job. We need to dress up casual business attire during Mondays to Thursdays and Friday is our wash day. It’s hard to choose what to wear everyday unlike before as a Nurse we have a Uniform and I will never run out of clothes!
Well what to wear (smart or business casual and dressdown on Fridays) is just a minor part of working here. But, as days go by, the more I realized how much I like this kind of Job. Like any other work or office work, I had experienced tensions with my co-workers and I was even reported to HR for something that I did not intentionally do, I think I posted this one before. There are also pressures in terms of deliverable, cut offs and deadlines and as a team lead, I get to talk to different kinds of people and need to vary my approach for each person.
Does your job make you happy? (50 questions) Although this is not so much related to my Course, I am very much happy with this Company and with the people I worked with (after all i wouldn’t last for 5 years). If this was asked to me during my first few days or years, I would definitely say No. Time and experience can really do so much and I am currently Happy for sure.
Right now, I am having second thoughts of working from home to be able to look after my son as he grows up and giving up on this work will be definitely hard for me.